Careful Delivery of Tissue Mill Equipment to Armenia

Project Overview

We recently shipped a set of equipment to a tissue paper mill in Armenia, including 1 paper machine touch roll and 1 jumbo roll slitting machine. The order may be small in size, but for us, every customer and every machine matters. We gave this project the same level of care and attention as any large-scale project.

The Customer’s Need

The customer, a tissue paper producer, needed reliable equipment to keep their production line running smoothly. For a mill of this scale, every machine plays an important role, and any quality issue or delivery delay can directly affect daily output. They needed a supplier they could trust to get it right the first time.

Our Approach

• Paper machine support roll (1 pc): Carefully manufactured and checked for dimensional accuracy, surface finish, and balance, ensuring smooth and stable operation on the customer’s machine.
• Jumbo roll slitting machine (1 unit): Inspected and tested before shipment to ensure precise cutting, stable performance, and ease of operation for the customer’s team.

Attention to Every Detail

We believe good service goes beyond the product itself. Throughout this project, we put ourselves in the customer’s shoes:

• Quality first: Every item went through strict inspection and testing before leaving our factory.
• Protective packing: The support roll was securely wrapped and fixed, and the slitting machine was properly protected against moisture, vibration, and impact, so both arrived in perfect condition after a long journey.
• Clear communication: We kept the customer updated at every stage, from production to loading, and provided all necessary shipping documents.
• Smooth logistics: We handled export procedures and coordinated transport to Armenia to ensure a safe and timely delivery.

The Result

The equipment arrived safely and on schedule, ready for installation. The customer was pleased with both the product quality and the care taken in packing and service.

Our Commitment

Big or small, every order is a promise to our customer. We combine paper machinery expertise with dedicated, customer-focused service, and we will always do our best to deliver equipment you can rely on.

Looking for equipment or spare parts for your tissue mill? Get in touch with us today. We are ready to help.